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Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is visible on each page. A pop-up menu will appear. It offers thorough info about all the operations that you can perform on the page in question. Each pop-up window opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide assortment of how-to video clips clarifying how to use our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you are looking for, take a glimpse at our extensive Frequently Asked Questions section, which covers questions asked by actual customers and offers practical solutions. We regulary update our FAQ section with new entries in an attempt to cover all the new additions and innovations associated with our system.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, we have a fantastic team of technical support engineers available 24/7/365 and ready to help you with any query. Each trouble ticket you open will be replied to within 60 minutes (the average ticket response time being about 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255384

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com