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Context Help

If you feel lost inside our web hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It offers thorough info about all the operations that you can perform on the page in question. Each pop-up menu appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive library of how-to videos clarifying how to use our Control Panel. They're designed for those of you who would like to see how things are being done instead of only reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the solution you need, have a glance at our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new Q&A's so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't find the answer you searching for in the Frequently Asked Questions database either, you can contact our excellent team of support engineers available 24x7 and ready to help you with any query. Each support ticket you open will be responded to within 60 minutes (the average support ticket response time is approximately twenty mins), so you will not have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255384

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com